Fluid & interactive performance management process
- Individual and team performance scorecards.
- High transparency and granularity provided to managers.
- Automatic highlights of areas that need to be improved.
- Easy editing of action plans and visualization by the direct manager.
Knowledge management & knowledge e-testing
- Facilitate the exchange of relevant knowledge and know-how throughout the organisation to promote professional development.
- Build, operationalize and manage knowledge testing sessions, with the option of posting the results directly in the individual performance dashboards.
360 degree feedback surveys
- Create surveys and questionnaires with custom format and content.
- Assess individual or team performance using horizontal (peer), vertical (manager) or compound (360 degree) evaluations.
- Identify and track employees' improvement areas, benchmark individual results against those of specific internal groups.
- Edit improvement actions and add them to one's performance improvement plan.
Engaging Voice-of-the-Customer solution
- Create personalized customer feedback forms in order to get a clear and structured view of what really matters to them.
- Build a branded community that promotes open and direct interaction between the customers and the brand.
- Use gamification to reward all valuable contributions of members using points, badges, titles and special privileges.
- Cultivate one-to-one relationships and turn customers into advocates.
Reports & analytics
- Get performance reports at individual, team and business unit level using Co-Factor’s scoring scale.
- Gain insights on employee engagement, the drivers impacting it and how they correlate with actual employee performance.
- Utilize our predictive analysis capability to spot employee engagement and performance related opportunities.
- Create customized reports based on specific needs or areas of interest.
Integration with external information sources or applications
- Use data from external systems to generate performance reports and minimize maintenance efforts.
Gamification system to accelerate engagement and performance
- Custom-designed performance rewards and recognition system utilizing badges, points, ranks and other symbolic and non-financial motivators.
- Interactive mechanism for stimulating engagement and performance through benchmarking and leaderboards on multiple performance dimensions.
Social and collaborative internal communication
- Focus employees' energy on the themes that really matter to the organization.
- Share messages, images, videos and documents with others.
- Easily create and send out surveys as well as track results in real time.
- Create events, send invitations and monitor participants' confirmations.
- Get things done with the real time, internal chat system.
- Applaud and recognize positive actions and signal the need of improvement to your fellow colleagues.
High degree of customization and flexibility
- Fast adoption through high quality user experience.
- Intuitive and easy to use, the platform doesn’t require any special training.
- Tailor-made functionalities developed on specific company needs, context and practices.
- Discover, meet and greet your peers for their anniversaries, promotions and new hires.
- Connect with peers sharing the same interests or passions.
- Launch new job openings to internal candidates.
Open internal innovation
- Tap into the collective creative brain and make innovation a company wide process.
- Launch challenging projects and stimulate both top-down as well as bottom-up innovation.
- Turn a complex journey into an accessible and fun one by using our intuitive and rigorous innovation process.
- Measure and track innovation performance and get insights on how to improve it with the help of our analytics.
Technology and delivery model
- Software as a service (Saas) - eliminate IT requirements and reduce technical infrastructure costs.
- Our cloud platform offers a high degree of data/connection security(exclusive 256-bit SSL), while maximizing availability and scalability.